arclane.cloud
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Privacy Policy

Effective date: March 1, 2026

This Privacy Policy describes how Arclane, operated by 1450 Enterprises ("we", "us", "our"), collects, uses, and protects your information when you use our service at arclane.cloud ("the Service").

1. Information We Collect

Account information: When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, payment information is collected and processed by Stripe — we do not store your card details.

Business information: You provide business descriptions, goals, and preferences when setting up your businesses on the platform. This information is used to generate content and perform operations on your behalf.

Usage data: We collect information about how you use the Service, including pages visited, features used, execution cycles run, and content generated. This helps us improve the Service.

Technical data: We automatically collect IP addresses, browser type, operating system, and device information when you access the Service.

2. How We Use Your Information

We use your information to:

  • Provide and operate the Service, including running execution cycles and generating content
  • Process payments and manage your subscription
  • Send you service-related communications (account confirmations, billing notices, security alerts)
  • Improve and develop the Service based on usage patterns
  • Respond to your support requests
  • Detect and prevent fraud or abuse

We do not sell your personal information. We do not use your business data to train AI models for other customers.

3. Third-Party Services

We use the following third-party services to operate Arclane:

  • Stripe — Payment processing. Stripe's privacy policy governs their handling of your payment data.
  • Resend — Transactional email delivery (account notifications, password resets).
  • Hosting provider — Our infrastructure is hosted on secure, managed servers.

We only share data with third parties as necessary to provide the Service.

4. Data Storage and Security

Your data is stored on encrypted servers. We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your information.

While we take reasonable measures to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your account and business data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Some data may be retained longer if required by law or for legitimate business purposes (such as fraud prevention).

Generated content associated with your businesses is deleted when you delete the business or your account.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your content and business data
  • Opt out of non-essential communications

To exercise any of these rights, contact us at privacy@arclane.cloud.

7. Cookies

We use essential cookies to maintain your session and authenticate your account. We do not use third-party tracking cookies or advertising cookies.

8. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The effective date at the top of this page indicates the latest revision.

10. Contact

For privacy-related questions or requests, contact us at privacy@arclane.cloud.

For general support, reach us at support@arclane.cloud.

© 2026 Arclane. All rights reserved.

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